Can you save claims that are about to hit timely-filing limits?

Yes, if there is still time. The first triage pass sorts every claim by remaining timely-filing days. Anything with under 30 days left to deadline gets worked first. We have recovered six-figure backlogs that were one week from total write-off.

What happens after the backlog is cleared?

Two paths. Some practices hand the daily flow back to their internal team after a workflow rebuild. Most decide to keep Medonix running the operation, because the same root cause that produced the backlog (turnover, payer changes, volume growth) is usually structural rather than a one-time event.

Solution

Eliminate Billing Backlog.

Name: Medonix MSO
Address: 300 Delaware Ave Suite 210, Wilmington, DE, 19801, US
Telephone: +1-302-520-5413
Price range: $$

Clear backlog in 30 days with surge capacity. A packaged Medonix solution running on AI agents, senior AAPC-credentialed coders, and a written SLA tied to your collections, typically achieved within 60 to 90 days of go-live.

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30dBacklog cleared

0Timely-filing breaches

24/7Surge coder coverage

100%AAPC-credentialed

The problem

Why this is harder than most vendors make it look.

Backlog is a billing emergency that looks like a normal week. Claims pile up because a coder left, a system migration broke a workflow, a denial wave hit at the same time as flu season, or the front desk got buried. Every day of backlog is a day older every claim gets, and timely-filing windows do not negotiate. Medonix clears backlog within 30 days using surge capacity from a credentialed coder pool, then keeps it cleared with workflow rebuilds.

How it runs

The four-step path to the outcome.

Every eliminate billing backlog engagement runs the same four-stage path. Numbers and timelines are sized to your specialty mix and claim volume.

Step 01
Triage
Sort the backlog by timely-filing window, payer, and complexity. The claims closest to the timely-filing edge get worked first, regardless of date of service order.
Step 02
Surge deployment
A team of credentialed coders deploys to your queue within 48 hours of contract sign. AI Coding handles the high-volume, lower-complexity claim types in parallel.
Step 03
Submission and follow-up
Claims go out the door, and the A/R team works the responses (denials, requests for records, payer queries) so the backlog clears all the way through, not just to submission.
Step 04
Workflow rebuild
The root cause that produced the backlog (whether a vacancy, a workflow break, or a system change) gets rebuilt before we hand back to your team, so it does not happen again.

Frequently asked