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Medonix

Industry · Telehealth & Digital Health

Medical billing and RCM for telehealth & digital health.

Telehealth platforms requiring multi-state parity and POS rules. Medonix runs a dedicated telehealth & digital health playbook with AAPC- and AHIMA-credentialed coders, AI agents tuned to your payer mix, and engagement-specific service-level targets aligned to MGMA top-performer benchmarks (95%+ first-pass clean claims, sub-30-day A/R), written into your contract.

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95%+Clean-claim target (MGMA)
<30dA/R target (HFMA)
<5%Denial rate target
98%Net collection target

The challenge

Why telehealth & digital health need a dedicated billing playbook.

Telehealth billing changes faster than any other vertical. POS 02 vs POS 10, modifier 95 vs GT, audio-only allowances, state parity laws, and quarterly CMS updates that rewrite what is reimbursable. Medonix runs a telehealth playbook that is updated against CMS, state Medicaid, and major commercial payer policy changes the same week they ship.

What you get

Inside a Medonix telehealth & digital health engagement.

Every contract in this vertical includes the same four operational pieces, sized to your volume and complexity.

  • Piece 01

    State-by-state telehealth payer rules built into the scrub engine.

  • Piece 02

    Quarterly playbook update against CMS, Medicaid, and commercial policies.

  • Piece 03

    Multi-state credentialing with deadline tracking per payer per state.

  • Piece 04

    Same-day eligibility verification with telehealth-specific benefits checks.

Frequently asked

Telehealth & Digital Health medical billing, answered.

The questions decision-makers in telehealth & digital health ask before they switch. Book a 30-minute call if yours is not here.

Yes. Multi-state telehealth is one of our most-requested industry playbooks. Credentialing, provider enrollment, payer-rule logic, and parity-law tracking are run state-by-state and updated quarterly.

Other industries we serve

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Related:Revenue cycle managementMedical codingDenial managementBrowse specialties

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  • 30-day parallel-run guarantee
  • Targets written into the contract
  • HIPAA · SOC 2 Type II · HITRUST
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