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Medonix

Service

Chronic Care Management services for U.S. healthcare practices.

CCM (99490, 99439) program design, documentation, and billing. Medonix's Chronic Care Management service combines AI agents with senior AAPC- and AHIMA-credentialed operators and a written SLA tied to your collections, onboarded in 30 to 60 days with zero revenue disruption.

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95%+Clean-claim target (MGMA)
<30dA/R target (HFMA)
<5%Denial rate target
60dTime to full handover

Why this matters

Why chronic care management is harder than it looks.

Every Medonix service follows the same operating model: AI agents handle the repetitive volume work, AAPC- and AHIMA-credentialed coders handle the judgment calls, and the engagement carries a written SLA tied to your collections. The specifics change with the service. The structure does not.

How it runs

The four-step chronic care management workflow.

Every engagement runs the same four-stage process. Volume, complexity, and specialty mix change. The structure does not.

  1. Step 01

    Identify

    Audit the current workflow against payer-specific rules and your historical claim data.

  2. Step 02

    Manage

    Take operational ownership with credentialed coders and AI-agent automation in parallel.

  3. Step 03

    Monitor

    Live KPI dashboard with clean-claim rate, A/R days, denial mix, and SLA attainment.

  4. Step 04

    Prevent

    Root-cause feedback into scrub rules and workflow so the same issue does not return.

Specialties served

Specialty-engineered chronic care management playbooks.

Each specialty gets its own CPT/ICD logic, payer edits, and dedicated credentialed coding team. Drag to explore.

Drag · scroll · 12 specialties

Frequently asked

Chronic Care Management, answered.

The questions practice owners ask before they outsource this service. Book a 30-minute call if yours is not here.

AI agents handle the repetitive workflow steps. AAPC- and AHIMA-credentialed coders handle the judgment calls and edge cases. Every engagement includes a dedicated U.S. account team, a real-time KPI dashboard, and a written SLA tied to your performance metrics.

Related services

Often combined with chronic care management.

See all 26 services

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  • 30-day parallel-run guarantee
  • Targets written into the contract
  • HIPAA · SOC 2 Type II · HITRUST
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