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Medonix

Platform · Patient Portal

A patient portal patients actually use.

The Medonix Patient Portal gives patients self-scheduling, secure messaging, intake forms, online statements, and payments from any device. Mobile-first, ADA / WCAG 2.1 AA compliant, and branded to your practice, so patients see your name, not ours.

MobileFirst, not bolted on
WCAG 2.1AA compliant
White-labelBranded to your practice
HIPAASOC 2, HITRUST

Patient Portal

A patient portal patients actually use, in detail.

Most patient portals were designed for the EHR vendor, not the patient. They have 1990s navigation, no mobile parity, and force the patient through five clicks to pay a bill. The Medonix Patient Portal is built around what patients actually do (book, message, intake, and pay) and gets out of their way for everything else.

Self-scheduling respects payer rules and provider preferences without exposing them to the patient. Statements use plain-language line items so calls about "what is this charge?" drop materially. Payments support card, ACH, HSA / FSA cards, and payment plans configured by your billing team.

The portal is white-labeled. Patients see your brand and your domain, not a Medonix-branded experience. Custom domain available with a TLS-issued certificate.

How it connects to the rest of your stack.

The portal is canonical in deployments running the Medonix EHR + PMS. For practices keeping their existing systems, the portal connects via HL7 v2 / FHIR R4 to most major EHRs. Single sign-on (SSO) supports SAML 2.0 and OpenID Connect for practices that want patients to authenticate against an existing identity provider. Payment processing integrates with Stripe, Square, Braintree, and the typical healthcare merchant processors.

Pairs with

Other platform modules.

Frequently asked

Patient Portal, answered.

Yes. White-labeled deployments run on a custom subdomain (e.g., portal.yourpractice.com) with a TLS certificate issued in your name. Your logo, colors, and brand voice replace Medonix branding throughout the experience.

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  • 30-day parallel-run guarantee
  • Targets written into the contract
  • HIPAA · SOC 2 Type II · HITRUST
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