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Medonix

Service

A/R Recovery services for U.S. healthcare practices.

Aged A/R workdown with prioritization by likelihood-to-collect. Medonix's A/R Recovery service combines AI agents with senior AAPC- and AHIMA-credentialed operators and a written SLA tied to your collections, onboarded in 30 to 60 days with zero revenue disruption.

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95%+Clean-claim target (MGMA)
<30dA/R target (HFMA)
<5%Denial rate target
60dTime to full handover

Why this matters

Why a/r recovery is harder than it looks.

Aged accounts receivable is where most billing operations quietly fail. The easy half of A/R clears itself within 30 days. The hard half (eligibility issues, denials, underpayments, payer slow-pay) drags the average up and never gets worked because the team is busy with the next month's claims. Medonix A/R recovery works the hard half by likelihood-to-collect, not by age, with measurable workdown of the >60 day bucket.

How it runs

The four-step a/r recovery workflow.

Every engagement runs the same four-stage process. Volume, complexity, and specialty mix change. The structure does not.

  1. Step 01

    Audit

    Categorize every open claim by age, payer, denial reason, and likelihood-to-collect.

  2. Step 02

    Prioritize

    Worklist sorted by expected recovery per hour worked, not just by age.

  3. Step 03

    Work

    Calls, appeals, payer correspondence, and patient outreach run in parallel against the prioritized list.

  4. Step 04

    Report

    Weekly recovery report. Aging buckets shrink visibly. CFO sees the number every Monday.

Specialties served

Specialty-engineered a/r recovery playbooks.

Each specialty gets its own CPT/ICD logic, payer edits, and dedicated credentialed coding team. Drag to explore.

Drag · scroll · 12 specialties

Frequently asked

A/R Recovery, answered.

The questions practice owners ask before they outsource this service. Book a 30-minute call if yours is not here.

A/R recovery is the workflow that chases unpaid claims past 60 days. It includes payer follow-up calls, denial appeals, underpayment claims, patient outreach, and ultimately the decision to write off claims that cannot be recovered. Strong A/R recovery clears 30 to 70% of an aged backlog within the first 90 days.

Related services

Often combined with a/r recovery.

See all 26 services

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  • 30-day parallel-run guarantee
  • Targets written into the contract
  • HIPAA · SOC 2 Type II · HITRUST
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