Customers · Real outcomes
Customers · Real outcomesPractices, groups, and health systems on Medonix.
Medonix serves U.S. healthcare providers across solo practices, multi-specialty groups, FQHCs, ASCs, and hospital systems, in 35+ specialties and all 50 states. Outcomes are measured against the SLA agreed at contract sign and reported every month.
Who we serve
From solo practice to 50-location health system.
Specialty-engineered playbooks adapt to the size and complexity of the organization on the other side of the engagement.
- Independent practicesSingle-physician and small-group practices collecting $500K to $5M.Explore Independent practices
- Multi-specialty groupsGroups and MSOs collecting $5M to $50M across multiple specialties.Explore Multi-specialty groups
- Hospitals & health systemsOutpatient, ambulatory, and acute care networks above $50M.Explore Hospitals & health systems
- FQHCs & community healthPPS encounter billing, wraparound payments, and 340B program management.Explore FQHCs & community health
- Ambulatory surgery centersASC fee-schedule billing, surgical bundling, and modifier-heavy procedural coding.Explore Ambulatory surgery centers
- Telehealth & digital healthMulti-state telehealth billing with state-specific parity-law and licensure logic.Explore Telehealth & digital health
Case studies
Outcomes measured, not promised.
Every engagement is benchmarked against the SLA agreed in writing at contract sign. These are real customer results across denial reduction, A/R recovery, vendor migration, and revenue lift.
- Denial reduction·TX
Cath-lab denial rate from 11.2% to 3.4% in 90 days.
A 12-provider cardiology group in Houston was bleeding revenue on cath-lab denials and modifier 25 / 59 errors. Inside one quarter on Medonix, denial rate dropped to 3.4% and the appeal-overturn queue cleared an aged backlog worth roughly $480,000.
3.4%
Denial rate
Recovered
Aged backlog
17d
Days in A/R
- Vendor switch·OH
First month with Medonix collected 14% more than last month with prior vendor.
A 4-provider family medicine practice in Columbus moved off a regional billing vendor to Medonix using the parallel-run migration. The first full month under Medonix posted 14% more cash than the last month with the prior vendor, with the aged A/R workdown still in progress.
11.3d
Days in A/R
98.4%
Clean-claim rate
+14%
Month-over-month cash
- Consolidation·PA
Three vendors, one contract, $2.1M annual operating savings.
A hospital-affiliated outpatient network in Pittsburgh was running an EHR billing module, an external clearinghouse, and an offshore billing service in parallel. Medonix replaced all three on a single contract, cutting annual operating cost by $2.1M while improving net days in A/R from 41 to 26.
1
Vendor contracts
26d
Net days in A/R
$6.3M
Annual RCM spend
- Revenue lift·FL
Implant carve-out recovery added $1.7M in year-one collections.
A 6-OR orthopedic and spine ASC in Tampa was systematically underbilling implant carve-outs against payer policy. Medonix rebuilt the implant invoice tracking workflow and recovered $1.7M in year-one collections that had been written off as contractual adjustments.
$1.7M
Implant recovery, year 1
4.1%
Denial rate
22d
Days in A/R
- Revenue lift·NC
PPS encounter capture lift produced $920K in additional grant-protected revenue.
A 3-site federally-qualified health center in rural North Carolina was leaving PPS encounter rate revenue on the table due to documentation and billing-cycle mismatches. Medonix rebuilt the encounter-capture workflow and recovered $920K in year-one revenue, plus established sustainable wraparound payment reconciliation.
Current
Wraparound reconciliation
$920K
PPS recovery, year 1
23d
Days in A/R
- Backlog cleanup·22 states
Cleared 60-day claim backlog across 22 states without missing a timely-filing window.
A national behavioral-health telehealth platform inherited a 60-day claim backlog across 22 states after a prior-vendor failure. Medonix surge coders cleared the backlog in 31 days with zero timely-filing breaches, then standardized the multi-state telehealth playbook for ongoing operations.
0
Backlog claims
Cleared
Time to zero
0
Timely-filing breaches
Senior contacts, not tickets
Every customer gets a named senior account lead with a direct phone line. Escalations route to the lead, not a ticket queue.
Targets written into the contract
Performance-based pricing tied to engagement-specific service-level targets on clean-claim rate, A/R days, and denial rate, aligned to MGMA top-performer benchmarks. Miss the SLA and our fee drops. Your downside is capped.
U.S. healthcare exclusively
We serve U.S. providers only. State Medicaid, prompt-pay statutes, and HIPAA realities are the world we operate in, not an afterthought.
Talk to RCM
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See your projected revenue lift in 60 seconds, or talk to a senior RCM strategist now. No commitment. Same-day slots available.
- 30-day parallel-run guarantee
- Targets written into the contract
- HIPAA · SOC 2 Type II · HITRUST